Last updated: July 16, 2026
1. About Gevitys
Gevitys is an online marketplace operated by PT Longevity Group, connecting travellers and residents in Bali with independent service providers, villa owners, and experience hosts. Gevitys is not the provider of the listed services.
2. Your account
- You must be at least 18 years old to create an account.
- You are responsible for keeping your login credentials safe.
- You agree to provide accurate information and keep it up to date.
3. Bookings
When you confirm a booking you enter a contract directly with the host. Gevitys acts as a facilitator and payment agent. Cancellations, refunds and disputes are governed by our Refund & Cancellation Policy.
4. Payments & fees
Prices shown include applicable taxes unless stated otherwise. A service fee may be added at checkout. Payments are processed by regulated payment partners.
5. Acceptable use
- No fraudulent, harmful, or illegal activity.
- No scraping, reverse engineering, or attempts to disrupt the service.
- No abusive, discriminatory or harassing behaviour toward hosts or staff.
6. Host obligations
Businesses listed on Gevitys are independently owned and must comply with Indonesian law, hold the necessary permits, and deliver services safely and as described.
7. Liability
To the maximum extent permitted by law, Gevitys is not liable for the acts or omissions of hosts, or for indirect, incidental or consequential damages. Our aggregate liability is limited to the amount you paid for the affected booking.
8. Changes
We may update these terms occasionally. Material changes will be notified in-app or by email at least 14 days before they take effect.
9. Governing law
These terms are governed by the laws of the Republic of Indonesia. Disputes will be resolved in the courts of Bali unless a mandatory consumer-law provision states otherwise.
10. Contact
Questions? Email PTlongevitygroup@gmail.com.